Frequently Asked Questions
Simply scan the QR code in the user manual included with your product to download the Zasola app. The app is available for both iPhone and Android devices.
No. Zasola Digital Calendar needs to be plugged into a power outlet to work.
Zasola Digital Calendar requires a WiFi connection to set up the device, sync calendar events, receive updates, and access new features.
Some features may still be available without an Internet connection, but a stable WiFi connection is recommended to ensure your calendar, reminders, and other content stay synchronized and up to date.
We're always here to help. If you have any questions about your Zasola Digital Calendar, please feel free to reach out to our support team at support@zasoladigital.com.
Orders & Shipping
Orders are processed and shipped within 2 business days after they are received. Delivery typically takes 4–7 business days, depending on your location.
Your order will be shipped via DHL or FedEx from either our U.S. warehouse or our Hong Kong office, depending on your region.
1. Visit our Order Tracking page on the website to check your shipment status.
2. Use the order number included in your order confirmation email.
3. Search your inbox for "Zasola" or "support@zasoladigital.com" to locate your confirmation email.
We offer free worldwide shipping on all orders.Orders are typically shipped from our warehouses in the United States or Hong Kong. If you are charged any customs duties or import fees, please contact us at support@zasoladigital.com, and we'll be happy to assist you.
After-Sales Support
We provide a 12-month warranty on all products, along with lifetime technical support. We also offer assistance via email for product setup, troubleshooting, and software updates.
Yes. We use secure payment methods, including PayPal, major credit cards, Apple Pay, and Google Pay. If you suspect any fraudulent activity, please contact us immediately at support@zasoladigital.com or reach out to your bank.
No. Your personal information is used only for order processing, shipping, customer notifications, and related services. For more information, please refer to our Privacy Policy.